Frequently Asked Questions

What are your payment options?

We accept the following methods of payment 

  • Secure Credit Card Payment

  • PayPal

  • Afterpay

  • Laybuy

Who Pays For Shipping?

We will pay for shipping on anything over $100. If you need something repaired you will be required to pay for shipping both ways. If your board requires a warranty part we will do our best to ship you a replacement part on us to get you back up and rolling.  

What Warranty is available

Eflex offer 6 months warranty on most of our skateboards from date of purchase subject to our terms and conditions

How do I claim warranty

If you are experiencing issues with your electric board, please contact us at support@eflexboards.com.au and we'll happily give you the support you need

Is it legal to ride in my area?

Electric mobility devices are a new technology and as such new rules and regulations are being introduced regularly

Please ensure you are up to date with your local rules and legislation

Always obey and check the local road rules and other applicable laws in your area for where you can ride. 

 

Queensland

New South wales

Victoria

South Australia

Western Australia

ACT

Northern Territory

Tasmania