Frequently Asked Questions
What are your payment options?
We accept the following methods of payment
Secure Credit Card Payment
Who Pays For Shipping?
We will pay for shipping on anything over $100. If you need something repaired you will be required to pay for shipping both ways. If your board requires a warranty part we will do our best to ship you a replacement part on us to get you back up and rolling.
What Warranty is available
Eflex offer 6 months warranty on most of our skateboards from date of purchase subject to our terms and conditions
How do I claim warranty
If you are experiencing issues with your electric board, please contact us at firstname.lastname@example.org and we'll happily give you the support you need
Is it legal to ride in my area?
Electric mobility devices are a new technology and as such new rules and regulations are being introduced regularly
Please ensure you are up to date with your local rules and legislation
Always obey and check the local road rules and other applicable laws in your area for where you can ride.